Help! I received a damaged item and having difficulty finding a resolution with your team.

Hi there - I bought baking dishes from your website and it didn’t ship for two weeks (after the estimated arrival date) and when it did arrive, one of the dishes was damaged. Your customer support takes anywhere from two days to two weeks to respond. Can I just please have a refund? These dishes were packed without any packing paper inside of their boxes! No surprise they were damaged on delivery!

Melody
  • Posted by: Melody
  • June 7, 2024
  • 152 views
  • 1 Comment
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1 Comment

Customer-Care-Michelle
Customer-Care-Michelle June 7, 2024
Hi Melody, thanks for reaching out! So sorry for the delay while we worked with the vendor to replace your broken item. A member of our Support team will follow up now with a resolution.
 
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